Group Owners Manual

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Managing a group's storage space

When a group reaches 80% of its storage limit, Groups.io sends a warning notification to the group owner and to moderators who have opted to receive email notifications when the storage limit is reached.

You can configure your group to either bounce messages with attachments when the storage limit is reached or automatically delete old attachments to keep the group under the storage limit. See the Storage Limit Reached setting.

Note: Photos and files are never automatically deleted.

Deleting attachments to free space

Attachments to group messages usually use most of a group's storage. Owners and moderators can see every attachment, largest first, on the Manage Attachments page. To open it, go to the group's Usage or Billing page and click Manage next to Attachments. The storage warning emails also link to it.

  • You can filter the list by filename, type, sender, minimum size, and whether a copy has been saved to Files or Photos, and sort it by size, newest, or oldest.
  • To delete one attachment, click its Delete button. To delete several, select them and click Delete Selected. Deleting several at once requires the Edit Archives permission.
  • Deleting an attachment removes only that attachment. The message text, its other attachments, author, and date stay. Nothing is emailed to the group, and the deletion is recorded in the activity log. Deleting an attachment can't be undone.
  • The space is freed shortly after the deletion.
  • To keep an attachment, copy it to Files or Photos before deleting it. The copy uses Files or Photos storage, so copying an attachment and then deleting it doesn't reduce the group's storage.

Other settings that you can use to help manage your group’s storage space are:

Tip: Premium groups can add extra storage for $5/month or $55/year per 50GB. This option is available on the group's Billing page. See Managing a group's storage space.